Digital Services - eSimplicity

Digital Modernization

Today’s digital modernization leaders seek to modernize core business models or face their existential threat as compared to a decade ago when digital modernization was centered around workflow automation, creating efficiency, and enhancing quality. Today’s digital modernization has resulted in a new business model in the new economy. This has created the largest taxi company that owns no cars (Uber/Lyft), the largest hotel system that owns no real estate (Airbnb), the largest payment system that manages no credit cards (Venmo), and the largest healthcare system that eventually pays no claims but pays for value of care (Centers for Medicare & Medicaid Services). eSimplicity’s team of digital strategists, designers, and developers collaborate to identify and discern best technologies such as cloud, mobile, and cognitive intelligence to create a world of new opportunities for organizations. Our modernization approach starts with user research to understand current and to-be business models, customer and operational continuity requirements, organizational workforce and skillsets, and legacy systems. Applying our agile and human-centered solutions, eSimplicity helps organizations garner value out of their existing systems and start using new technologies for innovation and growth.

Product Development and Optimization

eSimplicity delivers minimally viable and minimally marketable products in 90 days to both commercial and government organizations. Embracing change, adapting, and continuous software delivery are some of the principles that embodies the core of our culture. Using an iterative, data-driven exercise, eSimplicity makes a subset of changes at a time and measures the results (same, better or worse) with a subset of your users. We help organizations to optimize efforts while measuring and avoiding the pitfalls along the path to their ultimate goal.

Application Migration Code Refactoring Custom Data Pipeline Data Inventory and Migration Deployment Pipeline DevSecOps Open Source Solution Product Roadmap SIMPLE Playbook Test Automation Usability Testing

User Experience (UX) Design

No design is precious. The best products are defined by change and listen intently to their users. A delightful interaction with technology is meeting someone, calmly and thoughtfully in their moment of need, and handing them just the thing that will enable their humanity—and not more. When you want to create a truly desirable, viable, feasible, and engaging user experience, you need a design team that focuses on the outcomes, not just the features. eSimplicity emphasizes the user experience with each touchpoint the user interacts with throughout the journey. Our UX designers use what we learn about the targeted end-users to design without limits and derive several potential solutions to solve a user’s problem.

Expert Review Interactive Design Usability Testing

User Research

The best products are defined by change and intently listening to the users. To create a truly desirable, viable, feasible, and engaging user experience requires a design team that focuses on the outcomes, not just the features. eSimplicity emphasizes the user experience with each touchpoint the user interacts with throughout the journey. Our UX designers use what is learned about the targeted end-users to design without limits and to derive several potential solutions that solves users’ problems.

Contextual Interview Interactive Design Task Analysis

DevSecOps Pipeline

Our SIMPLE™ DevSecOps Pipeline helps us quickly deliver quality applications and data pipelines. We take a solution delivery procedure and decompose it into its smallest number of logical steps, then automate and sequence those steps into a repeatable delivery process that is instrumental to the success of any Agile project. Over the years, eSimplicity has matured a robust and highly automated DevSecOps pipeline. This allows us to deliver working software rapidly and incrementally, building the most valuable parts of the product first and facilitating continuous testing and feedback.

Application Migration Containers Custom Data Pipeline Data Inventory and Migration DevOps Monitoring DevSecOps

Security

eSimplicity’s SIMPLE™ Operational Intelligence Toolkit expedites the implementation and on-going operational support for system auditing, detecting threats, and preventing intrusions and malware attacks. Our security engineers implement the latest technologies for application log monitoring and analysis (e.g., Splunk), enterprise security information and event management (SIEM) (e.g., Qradar), and data ops (e.g., Palantir). We use interactive dashboards, real-time alerts for all the notable events to monitor activities, track authorization, and manage data access and flow through the system.

Application Migration Data Infrastructure Data Inventory and Migration DevSecOps

Data Engineering and Data Science

eSimplicity data engineers build modern data pipelines from scratch, and do not default to just custom solutions. All business data operation efforts require a focus on the user and user training/support. If users do not trust the data or know how to use the tools provided, adoption will not occur. eSimplicity works with your team during the discovery phase along with customers/users to better understand the business and user problems. We share lesson learned from customer experience in custom open source solutions and cloud-based automated commercial off-the-shelf (COTS) data pipeline solutions with an open architecture (e.g., Palantir, Trifecta, Snowflake, Databricks).

DataOps as a Service

Our DataOps as a Service team gets timely and accurate data to your data science teams. While data feeds might arrive late, occasionally be corrupted, and new data suppliers need to be onboarded, data operations is the discipline that keeps the data flowing. With our expertise in healthcare data models, eSimplicity’s DataOps team ensures that healthcare data verification, systems management, and quality reporting come together to reduce the pain of data ingestions allowing data science teams to focus on data science, not data preparation.

Custom Data Pipeline Data Infrastructure Data Inventory and Migration Data Lineage Data Quality Data Science

Data Science (and AI) at Scale

eSimplicity data science team bring core competencies in data normalization and fusion, identity matching, indexing, attribution, predictive analytics, and augmented artificial intelligence (AI). Our SIMPLE Data Science Toolset enables our data engineers and data scientists/statisticians to manage data transformation as code and the model development cycle in a collaborative data notebook.

Data Infrastructure Data Lineage Data Quality Data Science Machine Learning (ML)/Artificial Intelligence (AI) Smart Analytics and Data Visualization

Modern Data Pipeline (Custom Open Source Solutions or COTS such as Palantir)

eSimplicity specializes in real-time, serverless data pipelines that acquire, transform, and analyze high volumes of transactional data with minimal latency at each stage – data acquisition, transformation, and analysis. We offer these services for custom and best-in-class cloud-based automated pipeline solutions with an open architecture (e.g., Palantir, Trifecta, Snowflake Databricks). Rooted in our modern cloud-based services expertise, eSimplicity succeeds in modern data pipeline development where traditional extract, transfer, load (ETL)/Data Warehouse teams fail. Implementing a custom data pipeline solution gives our customers the most flexibility. If organizational needs can be met with a cloud-based automated (COTS) pipeline solution, customers can minimize development effort and direct more resources to focus on enriching the data, training, and supporting the users on the data and tools to successfully gain adoption.

All about API Custom Data Pipeline Data Inventory and Migration Data Lineage Data Quality Palantir

Identity and Access Management

In an ever-changing threat landscape, it is critical for mature Identity programs to promote enterprise agility and keep pace with the demand for new modern technologies. Having the experience and skillset to configure a cloud-based identity as a service (IDaaS) and identity governance as a services (IGaaS) is not enough. Larger organizations require custom-built user interfaces on top of the IDaaS and IGaaS application programming interfaces (APIs) to support their business missions and ensure a great user experience. This requires a different skill set in modern system and DevOps engineering with applied human-centered design (HCD). eSimplicity engineers are experts in IDaaS, IGaaS, as well as modern, cloud-based application development. Our flagship engineering team delivers IDaaS and IGaaS solutions for multiple lines of business for the Centers for Medicare & Medicaid Services (CMS) and thousands of healthcare providers in 90 days with a fully automated DevSecOps pipeline, and a microservice architecture on AWS using 300+ open source packages integrated with Okta and Saviynt’s IDaaS and IGaaS APIs.

Operations

While it still takes 197 days on average to discover an intrusion into a system, businesses must put tools, processes, and people in place to identify potential threats and launch a proactive response the moment behavioral discrepancies arise. To manage identity access operation, eSimplicity promotes visibility when we design and develop our IDM/IAM solutions for our customers. Centralizing both identity management and sign-on procedures achieves greater visibility and smoother user experiences. The IDM/IAM team needs to have concrete automated steps/procedure to manage the account lifecycle including orphaned accounts that are easy targets for hackers inside and outside the network. eSimplicity IDM/IAM specialists support government agencies secure their IDM/IAM operation and continuous modernization.

Discovery and Plan

As hackers are taking advantage of loose security controls and user access governance to break in and steal coveted information, eSimplicity business and solutions architects develop strategies and plans for an IDM/IAM environment that provides the required security and keeps pace with an agency/organizations growth strategy. eSimplicity helps agencies/organizations implement a comprehensive IDM/IAM program, which is vital to proactively mitigating risk of exposure and ensuring the right people have access to the right information or applications at the right time and for the right reasons, all with a great user experience. eSimplicity also deals with the fluid nature of the workforce, increasing regulatory requirements, heterogeneous application environments, and large, diverse user population to mitigate security risks while creating a satisfying user experience.

Design and Implementation

eSimplicity supports organizations with multiple identify management and government platforms. We accelerate speed to value and provide a solid, reliable identity platform for organizations to have a tightly integrated, optimized, and mature “identity tech stack” that is built from clearly defined policies and governance practices. Our solutions offer visibility into “who has access to what” at any given time. This allows the capability to govern all organizational accounts and monitor critical accounts; and offers business efficiencies (e.g., complete day-1 access for new hires and single sign-on convenience for all its enterprise business applications). Our team can scale to handle business fluctuations, growth, and mergers; and can quickly adopt new technologies and features to keep relevant and align to current market trends.

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