“I’d like to take this opportunity to extend a special thank you for all of the extra hours, continuous effort, and can-do attitude that you have shown over the past few weeks in the run-up to Open Enrollment.
In this morning’s Marketplace Ops meeting, Jeff Grant expressed his appreciation and admiration to the teams that have made extraordinary efforts to tackle recent unexpected challenges and still keep us on track to OE. It is your hard work and your leadership that have brought us to this point, and which, together with the entire team’s support, contribute as a trusted advisor to CMS for the program.
You have worked late nights, early mornings, overnights and weekends, and maintained flexibility and professionalism throughout. Please know that your efforts are recognized and valued!”