Customer Stories

Testing Data Quality at National Scale

Reaching 100% of states. One consistent standard. Zero compromises on quality.

Problem

As states prepared to transition to the most comprehensive change to the federal health data submission framework file layout since its inception in 2014, a federal health partner needed a way to ensure data quality was equivalent or better in the new layout. Existing review and validation approaches were not designed to scale consistently across 54 states and territories with varying data maturity, capacity, and support needs.

Solution

eSimplicity designed a scalable, repeatable data quality equivalency testing process using standardized dashboards and documentation. By leveraging an interactive dashboard and large system enhancement (LSE) processes that include comparing test versus production data, preparing files, and coordinating with partner stakeholders and other teams to share results; the team created a consistent, transparent approach that enabled efficient data comparison, clear communication with states, and targeted technical assistance throughout the transition.

Outcomes

The new testing approach accelerated data quality reviews, improved consistency across teams, and enabled scalable support for states at different readiness levels. The process has been successfully applied to over three quarters of states and now serves as the foundation for modernized data quality evaluations across the federal health data program.

MEASURABLE IMPACT

We produce results for our customers

0%+
of states and territories covered through equivalency testing
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data model updates accurately assessed per state and territory submission
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specialists to a full team: expanded data quality validation capacity at scale

States are required to transition to the newest version of the federal health data platform file layout for their regular monthly data submissions. This long-planned update addresses a wide range of stakeholder needs but also introduces risk. During the transition, data quality could regress if changes are not carefully validated.

To mitigate this risk, technical assistance teams agreed they needed a testing process capable of identifying regressions while meeting three critical requirements. The process needed to be scalable across 54 states and territories, consistent regardless of who conducted the review, and transparent enough to be clearly communicated to states through written guidance and webinars.

Process & Solution

eSimplicity began by reviewing existing successful data quality review processes to identify components that could be adapted to the significant data model modernization effort. Building on those foundations, the team designed interactive dashboards well suited for scalable, standardized analysis.

The dashboards dramatically reduced the time required to access and review underlying data while eliminating common challenges associated with direct database querying, such as access limitations, inconsistent ad hoc queries, and data interpretation differences. By standardizing how data was reviewed and presented, the team could quickly identify regressions, provide consistent feedback, and deliver targeted coaching to states.

To support adoption and transparency, the dashboards were paired with comprehensive internal and external documentation, training materials, and procedures for sharing results across teams, with program stakeholders, and directly with states. This structure proved especially valuable for states that required multiple review cycles to achieve equivalent or improved data quality.

eSimplicity’s approach combined technical rigor with scalable enablement. Rather than simply validating data submissions, the team built a repeatable framework that paired standardized analytics with clear documentation, collaborative review process, and targeted support. This ensured consistency at scale while equipping partner teams to navigate a highly complex transition with confidence. This structure proved especially valuable for states that required multiple review cycles to achieve equivalent or improved data quality.

Outcomes

The equivalency testing method has now been applied to 80% of states and territories, demonstrating its ability to scale while maintaining consistency and quality.

Through multiple rounds of equivalency testing the process prevented over 50 critical and high priority data quality errors from moving into production. This is an immediate improvement to data users, prevents the need for costly historical resubmissions, and reduced the need for reactive state support.

As a result of this success, the team revisited the original processes that inspired the approach and redesigned them using lessons learned, such as training and collaboration on protocols with state support teams, and dashboard capabilities. The updated process is faster, more efficient, and repeatable, enabling a broader group of team members to conduct reviews rather than relying on a small number of specialists. This shift increases capacity and improves resilience while maintaining high-quality support.

eSimplicity’s focus is on building solutions that improve both immediate delivery outcomes and the operational practices required to sustain quality over time. By creating a scalable testing framework designed for consistency, transparency, and repeatability, the team established a stronger foundation for future data modernization efforts.

This is far better than I was expecting at this point. The testing design has gone really well. The states certainly get credit, but we should take a ton of credit for having a really good plan and testing design in place.

Federal Health Product Lead