Focus Areas
Citizen Services
We build systems that put people first. Our teams modernize critical digital services, simplifying enrollments, unlocking benefits, and enabling persistent, cross-channel support. We focus on government missions that help everyone get the benefits they qualify for, the care they need, and the assurance that public systems will work for them.
Public Engagement
Effective government solutions start with trust. We design accessible, user-tested platforms that improve access to services like healthcare benefits, passport renewal, and environmental data used by communities and policy makers. We help agencies shape and improve the services they deliver by strengthening transparency, encouraging feedback, and improving responsiveness to build public trust.
Beneficiary Services
We make it simple. We design systems that help people access and manage benefits like Medicare, Medicaid, retirement, and housing. Our teams focus on clear language, thoughtful design, and seamless coordination to make services easier to use. We support benefit delivery on a national scale, helping agencies verify eligibility, manage payments, and share real-time healthcare data w. Our systems help ensure benefits reach the people who need them, without delays, confusion, or missed support.
Let’s work together
We produce results for our customers
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Customer Stories
Read more about how eSimplicity makes an impact
With eSimplicity’s support, the FCC gains greater confidence in the accuracy of the nationwide broadband coverage maps used to allocate Federal funding. Our work identifies gaps in service and helps resolve disputes and improve broadband coverage accuracy, ultimately advancing efforts to close the digital divide and ensure equitable broadband access across the country.
OPR 3.0 delivered significant improvements in speed, scalability, accessibility, and usability. It reduced user friction, accelerated deployments, and fostered cross-functional collaboration—establishing a new benchmark for digital service delivery within the Department of State’s CA/CST organization.
Who we work with
