Services
Digital Experience
We make digital experiences better for the people who use them – and the people who run them. At eSimplicity we apply a service design approach to solve problems and create efficiencies across the entire product ecosystem, from design and development to deployment and operation. We put people first at every step, delivering tailored, impactful digital experiences for the federal government.
User Experience Modernization
Intuitive experiences. We modernize user experiences to make government solutions clearer, faster, and easier to use. We embed designers in our delivery teams, and we engage users early and often—not just in long discovery phases, but throughout the build. That ongoing feedback loop allows us to design interfaces and user journeys that are simple, holistic, intuitive, and built for real-world needs.
Highlights
Continuous User Insights
Driving design decisions through research and analytics embedded across the product lifecycle.
Interface Design
Building simplicity and accessibility in complex government workflows.
Service Blueprinting
Mapping front- and back-end systems to improve service delivery cohesion.
Design System Management
Supporting consistency while adapting to agency and project needs.
Content Strategy
Shaping clear, user-focused messaging that drives adoption and user success.
Data Analytics
Seamless solutions. We build secure, scalable digital solutions that work across devices, platforms, and missions. Our teams bring full-stack experience to translate complex requirements into intuitive, reliable applications.
At eSimplicity, we don’t just write code: we deliver adaptable services that support both users and the mission. We integrate with partners to balance speed and risk, ensuring our solutions drive measurable outcomes, align with agency Objectives and Key Results (OKRs), and demonstrate impact through clear metrics.
Highlights
Full-Stack Engineering
Leveraging deep expertise across modern frameworks, data layers, and cloud platforms
Cross-Functional Delivery Teams
Aligning engineers, designers, and analysts to outcomes from day one
DevSecOps at Scale
Maintaining secure, automated pipelines that accelerate delivery without compromising compliance
Mission-Aligned Development
Building flexible solutions that evolve with user needs and agency goals
AI and Machine Learning Integration
Embedding intelligent automation to enhance user experience and operational efficiency
Customer Stories
Read more about how eSimplicity makes an impact
eSimplicity’s modernization of T-MSIS turned a manual, high-risk system into a scalable, resilient platform. With 99.76% uptime and streamlined operations, CMS now processes over 12 petabytes of Medicaid data each year, responds more quickly to policy needs, prevents waste, and focuses on improving care for more than 85 million beneficiaries.
OPR 3.0 delivered significant improvements in speed, scalability, accessibility, and usability. It reduced user friction, accelerated deployments, and fostered cross-functional collaboration—establishing a new benchmark for digital service delivery within the Department of State’s CA/CST organization.
With eSimplicity’s support, the FCC gains greater confidence in the accuracy of the nationwide broadband coverage maps used to allocate Federal funding. Our work identifies gaps in service and helps resolve disputes and improve broadband coverage accuracy, ultimately advancing efforts to close the digital divide and ensure equitable broadband access across the country.
Who we work with
What We Offer
Our suite of services cuts through complexity.
Data Modernization
Seamless data-driven services that enhance real-time insights, empower interoperability, and deliver greater operational efficiency.
Digital Experience
Service design approach that solves problems and creates efficiencies across entire product ecosystems, from design to deployment.
Machine Learning & AI
Field-tested capabilities power fraud prevention, risk modeling, and predictive analytics with both agentic and generative AI.
Enterprise Systems & Transformation
Modernized architectures and capabilities that reduce cost, increase adaptability, and advance missions delivering lasting impact.